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Terms & Conditions for Booking

  • Payment to be made at the point of booking.
  • Cancellations need to be made at least 24 hours before the appointment time. Any payments taken will be carried over to the next appointment providing you contact me 24 hours before the appointment time. Refunds will not be provided for cancellations made outside the 24-hour notice period.
  • Please do not attend your appointment if you are unwell, are showing signs of an infectious illness (i.e. COVID, flu, cold, sickness, diarrhea etc), or have been in contact with someone who is showing signs of or has an infectious illness. If this is the case, please let me know as soon as possible. I will reschedule your appointment and carry your payment over to the new appointment.
  • If your appointment is rescheduled, the new appointment date should be within 4 weeks of your original appointment date. You can only reschedule your appointment two more times before your appointment is cancelled and your payment is lost without recourse for refund.
  • I will endeavour to contact you as soon as possible if I feel unwell and need to reschedule your appointment. Your payment will be carried over to the new appointment.
  • When you arrive for your appointment, I reserve the right to not provide the treatment if you have any of the following:
    • Deep Vein Thrombosis
    • Arrive at your appointment intoxicated or under the influence of drugs
    • Have a medical test, blood test or diagnostic procedure in the next 48 hours
    • Have open wounds, infections or fungal infections on hands or feet- * see below
    • Contagious or infectious illness
    • First Trimester of pregnancy
    • Crucial point of fertility treatment - embryo implantation/transfer
  • In the case of the above, I will reschedule your appointment and carry over your payment to the new appointment date.
  • *-In the case of open wounds or infections on the feet, I can offer to treat your hands instead. If you would prefer your feet, then we can reschedule your appointment and carry over your payment to the new appointment date.
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  • No refund will be given to clients who do not show up for appointments including those booked with a gift voucher.
  • Please note that I do not have a waiting room. Therefore, please arrive at the appointment time or just before.
  • If you are late to your appointment this will shorten the appointment time. In this instance, the full payment is still payable, and no part-refund will be offered.
  • Gift Vouchers: The above cancellation policy applies to any missed appointments. Vouchers are non-refundable. Vouchers must be used within 12 months of purchase.
  • Privacy Policy: You are agreeing to my Privacy Policy by booking an appointment which can be found on my website.

Terms & Conditions for booking

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